News  |  Jun 26, 2023  |  Christyn Binder

From Chaos to Clarity: Managing Workplace Information with Indoor GIS and Maximo

In today’s fast-paced business environment, facility managers face the constant challenge of efficiently managing workplace information, and they require solutions that streamline operations and enable data-driven decision-making.

The integration of Indoor GIS with IBM Maximo® is an excellent example of how technology can be used to clarify and improve decision-making. Indoor GIS is a powerful tool that allows organizations to map and manage indoor spaces. It provides organizations with a single map that shows all the indoor spaces and assets, including equipment, furniture, and other physical objects. This map can then be integrated with Maximo, which is a powerful enterprise asset management (EAM) system that enables organizations to manage their physical assets, including maintenance, repairs, and other critical tasks.

Integration between IBM Maximo and ArcGIS Indoors can be achieved through various methods, such as:

Data synchronization: Organizations can establish a bidirectional data synchronization process between Maximo and ArcGIS Indoors, ensuring that asset information is kept up to date in both systems. This can be done using API’s, middleware, or custom scripts.


Web mapping services: Maximo can consume web mapping services provided by ArcGIS Indoors to visualize indoor maps and asset locations within the Maximo user interface. This requires configuration and mapping of Maximo’s asset attributes to corresponding features in ArcGIS Indoors.


Custom development: For more complex integration scenarios, organizations can develop custom applications or plugins that facilitate data exchange and functionality between Maximo and ArcGIS Indoors.



By combining the capabilities of Indoor GIS with Maximo, organizations can unlock a range of benefits, including a unified view of workplace information, enhanced location awareness, streamlined operations, actionable insights, and improved mobile applications.

Improving Location Awareness and Indoor Navigation

One of the significant benefits of integrating Indoor GIS with Maximo is the ability to provide wayfinding and navigation services.

With an Indoor GIS, employees and visitors can easily orient themselves within the facility and navigate to specific people, assets, and places in real-time. This navigation system provides step-by-step instructions so anyone can quickly find their way to their destination.

This feature is particularly useful for large organizations, where it is easy to get lost in a maze of corridors and rooms. This level of real-time location tracking and navigation greatly improves operational efficiency, ensuring that individuals can easily find their destination. With this wayfinding and navigation system, occupants can quickly find their way around, reducing frustration and increasing productivity.

Streamlining Operations

Efficient indoor operations, such as maintenance work, rely heavily on effective coordination and workforce management. Indoor GIS integrated with Maximo allows facility managers to enable indoor tracking and location sharing for employees and workers. This feature facilitates collaboration, transparency, and visibility within the organization. With real-time location data, facility managers can monitor operations, track resource utilization, and dispatch the right personnel to the right locations within the building.

The integration of Indoor GIS and Maximo gives organizations a common operational view of their workplace. This common operational view provides decision-makers with a comprehensive overview of their indoor spaces, assets, and operations. They can use this view to identify areas that need improvement, enhance operations, and reduce costs. For example, decision-makers can use this view to identify areas where equipment is being underutilized or where there is a need for additional equipment. They can also use this view to identify areas where maintenance is required to reduce downtime and improve operational efficiency.

Enhancing Mobile Applications

Organizations can activate the indoor ‘blue dot’ within their Indoor GIS mobile app or integrate the IPS into custom mobile applications using ArcGIS Runtime SDKs.

Employees and facility managers can navigate the facility using their smart devices with ease, locate specific points of interest, and optimize their interactions with the built environment. This enhancement brings convenience, efficiency, and improved productivity to the fingertips of facility managers and employees alike.

Gaining Actionable Insights

The integration of Indoor GIS with Maximo empowers facility managers to extract valuable insights from indoor activities within their organization’s facilities.

Visualizing different types of insights, such as asset health and space information, on a dashboard provides a comprehensive overview of indoor operations. Armed with these data-driven insights, facility managers can make informed decisions to optimize operations, improve space efficiency, and enhance overall productivity. The integration of Indoor GIS with Maximo transforms facility management from reactive to proactive, enabling facility managers to identify potential bottlenecks, allocate resources effectively, and enhance the overall performance of the workplace.

Indoor GIS integrates with Maximo to revolutionize facility management by enabling facility managers to boost indoor location awareness, streamline operations, gain actionable insights, and enhance mobile applications. By leveraging the power of Indoor GIS and integrating it with Maximo, organizations can achieve greater operational efficiency, improve resource allocation, and make informed decisions based on real-time data. The seamless transition of the blue dot on the map, coupled with location sharing capabilities, empowers employees and workers to collaborate effectively and optimize their movements within the facility. Embracing Indoor GIS Integration with Maximo is a transformative step towards maximizing facility management efficiency and ensuring a seamless and productive workplace environment.

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